Welcome Students! The Office of Blended and Online Learning provides personal ongoing educational support to students enrolled in hybrid and online courses. From your first semester through graduation, our office is on hand to help guide and assist you. See the resources below to learn more about how we support your successful learning experience at Molloy!
Ashley helps students find the necessary resources online and on-campus to succeed in their studies. If you're taking a hybrid or online course and have some questions, please reach out to Ashley at BlendedOnline@molloy.edu to learn about Molloy’s extensive support resources and tips for being a successful hybrid and online learner at Molloy University.
The Office of Blended and Online Learning offers workshops throughout the year for students on topics including study practices, use of Proctorio for tests, etc. Go to the Blended and Online LibCal calendar to register for an upcoming workshop.
Please review the Student Technology Guide for New Students. Within the guide, you will find the following helpful information:
Note, you can access all the above links through the Molloy Portal link.
Make sure you have access to a computer or laptop on a regular basis to log in and complete your online work. The Lions Den site provides a page listing the University's technical requirements. Please click the Internet Speed Test link in order to test your internet speed.
The Molloy Student Tour (MST) on Canvas brings all of Molloy’s resources right to your fingertips! MST will help you locate appropriate student resources and identify ways to be successful. You can access MST by selecting “Courses” from the left navigation in Canvas, selecting “All Courses,” and then clicking the star next to the MST name (turning it orange) to include it on your Canvas dashboard for easy access.
Refer to Lions Den and your course syllabus to determine your course modality. Other than traditional courses, Molloy offers the following hybrid and online modalities:
If your course has no online or hybrid designation, then it is considered traditional. Always check with your instructor for your meeting requirements.
Yes, Canvas offers students 24-hour support by chat or by phone at (844) 408-6455.
Canvas is Molloy's comprehensive learning platform designed to support fully online or blended learning with features that enhance student learning and to connect digital tools for instructors and students to use in one place.
You will need reliable internet access and a PC or Mac with an updated web browser. To get a detailed list of the University's technical requirements please refer to the Lion's Den Portal.
Yes, you can install the app from your regular app store. There is an app for Android devices, iPhones, and iPads. Please note that some features work better on a computer or laptop over a smartphone or tablet. It is not advised to ONLY use a mobile device, especially a smartphone, to take a fully online class.
The easiest and fastest way to get into Canvas is to log on to www.molloy.edu/canvas. Your username and password credentials are the same as your Molloy email login. When logging in only include what precedes the "@" symbol for your Canvas username login.
You typically will not have access to your courses in Canvas until at least a week before classes begin. You do not need to request access to courses. You will automatically be enrolled after registration in your Canvas courses.
Molloy's Technology Learning Services created a YouTube playlist Student Introduction to Canvas Video Playlist to smoothly transition and introduce students to Canvas.
Canvas offers 24/7 Canvas support for students at (844) 408-6455. For live chat, log in to Canvas and click on the Help link. Check out the Canvas Student Guides. We recommend you review them before and during the semester.
Ally is a tool within Canvas that creates alternative files that are easier to use by all students. Ally works within your Canvas course so it's available right where you need it. Alternative files include readable text for screen readers, pictures with captions, and easy-to-navigate content. You can download these alternative formats anywhere that files are used.
On the right-hand side of learning content with alternative formats, the "A" icon with a down arrow indicating you can download alternative formats will be visible.
Select alternative formats to navigate to the Alternative Formats menu. Here you will find a list of alternative format options and their descriptions. Please note that alternative format options are specific to the type of document. Options may include:
Ally provides tools to help, maximizing your time with a busy schedule. If you’re reading on your mobile device, try the HTML format for a file that’s responsive to your screen size so that you can read faster and with fewer distractions. Or listen to the Audio MP3 when you’re on the go for extra time reviewing your materials. Ally can also help with enhancing your understanding. When you engage different senses, like reading and listening, you activate different parts of the brain, which can enhance your understanding. Try reading the Tagged PDF first...and then listening to the Audio MP3 for review.
Refer to the original document in your course and contact your instructor.
Contact your instructor.
VoiceThread is an interactive, visual discussion tool that provides an easy-to-use online learning and discussion space for students.
Faculty can use VoiceThread for several purposes, including:
The VoiceThread website has provided some useful tutorials (text and video) to explain how to respond to VoiceThread when it's used in your course:
If you encounter difficulties, VoiceThread offers assistance at support@voicethread.com. Additionally, you can contact our office at BlendedOnline@molloy.edu if you have questions.
Zoom is a videoconferencing tool where instructors and students can meet online at the same time to interact in academic activities such as classroom lectures, student presentations, screen sharing, and discussions. Zoom is often associated with online synchronous courses at Molloy University.
A reliable internet connection will be required. A microphone and speakers will allow you to participate through your device’s audio. In order to participate with video, a webcam (camera) is necessary. Always check with your instructor for your meeting requirements.
If scheduled in Canvas, then you can select the link on the Zoom page on the left-hand navigation of your course. "Upcoming meetings" will include any meeting scheduled by your instructor. Enter the meeting by clicking "Join." Your instructor may also notify you about Zoom meetings in other ways, such as through email or announcements.
Zoom meetings are course-specific. If your course is listed as “online synchronous” you will be required to attend Zoom meetings. Please take note of the meeting day and time listed on your schedule. Your instructor’s course syllabus will list if Zoom is a requirement as well. Please check with your instructor if you are unsure about your course’s modality and or meeting dates.
If your Zoom meeting is recorded, then your instructor will indicate where you can find Zoom recordings. Zoom recordings could be found on the Zoom tab or your instructor may upload the recording to Canvas or share a link with you.
The Virtual Background feature allows you to display an image or video as your background during a Zoom Meeting. This feature works best with a green screen and uniform lighting, to allow Zoom to detect the difference between you and your background. Please be mindful and only use classroom appropriate pictures while picking your virtual background. See Zoom's instructions to change your virtual background.
Proctorio
Proctorio is a remote proctoring tool integrated into Canvas quizzes that helps maintain the academic integrity of online exams.
Download the latest version of the Google Chrome Browser or the Microsoft Edge Browser. If you are a MAC user using Microsoft Edge, please scroll down and make sure you select the Microsoft Edge for macOS.
Molloy cares about student learning. Accountability and honesty are part of the student learning experience. Our commitment to student success demands that we provide the right tools to ensure honesty, fairness, and equity.
Students will need a computer/laptop (Mac or PC) or Chromebook that meets the minimum requirements (tablets, iPads, kindles, or mobile devices are not supported), a reliable high-speed internet connection, and either the Chrome or Edge browser with the Proctorio extension. Students may also need a webcam with a microphone (internal or USB) as well as a valid ID.
Using the computer’s webcam, Proctorio will ask you to verify your identity during the exam process by showing a picture ID that has your name and photo on the same side. It is the student's responsibility to ensure these requirements are met. If you do not meet these requirements, please contact your instructor. Certain technical requirements such as the webcam, microphone, and ID may be course-specific. Refer to your course syllabus to confirm which technical requirements will be required for your exam.
Students should take exams from a quiet private location with good lighting. Proctorio may ask you to do a room scan (turning your web camera in a 360-degree pan to look at the room) and may ask more than once if the program hears noises, as the application is trying to ensure there is nobody else in the room. Please make sure your TV is off, no one else (including pets) are in the room, and do not have any music playing in the background.
No. Using Proctorio is an option that your instructor may or may not require for course exams. Please check your course syllabus in order to determine whether proctoring tools will be used in your course.
No. Proctorio will store that data and provide an automated suspicion report to your instructor. No Proctorio employee has access to this data.
No. Proctorio integrates with Molloy’s learning management system (Canvas) so you don't need a separate password to take a test. If you are prompted for a password during your exam, please see Proctorio’s Access Code troubleshooting guide.
Unless directly specified by your instructor, the following items are not to be on your desk or table or used during your proctored exam:
If you violate the online proctoring rules and receive an unsatisfactory status, your instructor will be notified. Your instructor will investigate the violation.
If you need technical assistance, please reach out to Proctorio directly by using the chat function built into the Proctorio Chrome or Edge browser extension or email them at support@proctorio.com. You can also click on the shield image in the upper right-hand corner of your Chrome or Edge browser after you have installed the Proctorio extension.
Yes. Proctorio offers 24/7 live support before during and after exams via live chat. Students can access the live chat function by clicking the shield icon present during their exam.
Proctorio utilizes zero-knowledge encryption, which means Proctorio has zero access to the encrypted data on their own servers. For more privacy information, please feel free to visit the Proctorio Rights Protection page.