Welcome students! The Office of Blended and Online Learning provides personal ongoing educational support to students enrolled in hybrid and online courses. From your first semester through graduation, our office is on hand to help guide and assist you. See the resources below to learn how we support your successful learning experience at Molloy!
Ashley helps students find the necessary resources online and on-campus to succeed in their studies. If you're taking a hybrid or online course and have some questions, please reach out to Ashley at BlendedOnline@molloy.edu to learn about Molloy’s extensive support resources and tips for being a successful hybrid and online learner at Molloy University.
The Office of Blended and Online Learning offers workshops throughout the year for students on topics including study practices, use of Proctorio for tests, etc. Go to the Blended and Online LibCal calendar to register for an upcoming workshop.
Please review the Student Technology Guide for New Students. Within the guide, you will find the following helpful information:
You can access all the above links through the Molloy Portal link.
Make sure you have access to a computer or laptop on a regular basis to log in and complete your online work. The Lions Den site provides a page listing the University's technical requirements. Please click the Internet Speed Test link in order to test your internet speed.
The Molloy Student Tour (MST) on Canvas brings all of Molloy’s resources right to your fingertips! MST will help you locate appropriate student resources and identify ways to be successful. You can access MST by selecting “Courses” from the left navigation in Canvas, selecting “All Courses,” and then clicking the star next to the MST name (turning it orange) to include it on your Canvas dashboard for easy access.
Refer to Lions Den and your course syllabus to determine your course modality. Other than traditional courses, Molloy offers the following hybrid and online modalities:
If your course has no online or hybrid designation, then it is considered traditional. Always check with your instructor for your meeting requirements.
Yes, Canvas offers students 24-hour support by chat or by phone at (844) 408-6455.
Canvas is Molloy's comprehensive learning platform designed to support fully online or blended learning with features that enhance student learning and to connect digital tools for instructors and students to use in one place.
You will need reliable internet access and a PC or Mac with an updated web browser. To get a detailed list of the University's technical requirements please refer to the Lion's Den Portal.
Yes, you can install the app from your regular app store. There is an app for Android devices, iPhones, and iPads. Please note that some features work better on a computer or laptop over a smartphone or tablet. It is not advised to ONLY use a mobile device, especially a smartphone, to take a fully online class.
To get into Canvas, log on at www.molloy.edu/canvas. Your username and password credentials are the same as your Molloy email login (but do not include the characters starting with the "@" symbol).
You will typically have access to your courses in Canvas about a week before classes begin. You will automatically be enrolled after registration (you do not need to request access).
Technology Learning Services (TLS) has created a YouTube playlist to provide a Student Introduction to Canvas.
Canvas offers 24/7 support by phone at (844) 408-6455 or live chat (log in and click the Help link). For further guidance, see the Canvas Student Guides.
Canvas Studio, located in the left-hand navigation, is a video recording, management, and sharing tool that resides in Canvas. Studio allows students to record their screen, with their webcam, and store videos created elsewhere. Studio also provides closed captioning and simple video editing tools. Please note, your instructor may or may not use Canvas Studio in your course.
Instructors can create video-based announcements, lesson materials, discussion forums, assignments and provide audio and video feedback to student assignments using Studio. Instructors can also embed quiz questions within videos and view student viewing data. Videos may appear as a page within a module or embedded on a page. The below guides will help you get started:
Student support is available 24/7 via Live Chat and by phone for students (1-844-408-6455). To access the student support chat, click on the help icon (question mark icon) on the lower left side of your screen.
VoiceThread is an interactive, video presentation and engagement tool that provides an easy-to-use online learning and discussion space for students.
Faculty can use VoiceThread for several purposes, including:
For guidance on how to respond when the tool is used as an assignment:
VoiceThread offers assistance at support@voicethread.com. Additionally, you can contact our office at BlendedOnline@molloy.edu if you have questions.
Zoom is a videoconferencing tool where instructors and students can meet online at the same time to interact in academic activities such as classroom lectures, student presentations, screen sharing, and discussions.
A reliable internet connection will be required. A microphone and speakers will allow you to participate through your device’s audio. To participate with video, a webcam (camera) is necessary. Ask your instructor about meeting requirements.
If scheduled in Canvas, select the link to the Zoom page on the left-hand navigation of your course and find "Upcoming meetings." Enter the meeting by clicking "Join." Alternatively, your instructor may also notify you about Zoom meetings in other ways, such as through email or announcements.
Zoom meetings are course-specific. If your course is “online synchronous” or "online mixed," you will be required to attend Zoom meetings (your instructor’s course syllabus will also list if Zoom is a requirement). Please take note of the meeting day and time listed on your schedule. If you are unsure about your course’s modality or meeting dates, check with your instructor.
If your Zoom meeting is recorded, then recordings may be found on the Zoom tab or shared by the faculty by another method (email, announcement).
The Virtual Background feature allows you to display an image or video as your background during a Zoom Meeting. To allow Zoom to detect the difference between you and your background, use a green screen and uniform lighting. Please only select classroom appropriate background images for your virtual background during Zoom meetings.
Proctorio
Proctorio is a remote proctoring tool integrated into Canvas quizzes that helps maintain the academic integrity of online exams.
Download the latest version of the Google Chrome or Microsoft Edge browser. MAC users using Microsoft Edge should scroll down to select the Microsoft Edge for macOS.
Before taking your exam we recommend taking a practice exam. If you are not sure if your instructor is providing a practice exam, you can always reach out to your instructor and ask. If a practice exam is not provided, then we can offer you a practice exam for Proctorio in Canvas. Please feel free to reach out to us via email BlendedOnline@molloy.edu and we will add you to the practice quiz.
Molloy cares about student learning. Accountability and honesty are part of the student learning experience. Our commitment to student success demands that we provide the right tools to ensure honesty, fairness, and equity.
Students will need a computer/laptop (Mac or PC) or Chromebook that meets the minimum requirements (tablets, iPads, kindles, or mobile devices are not supported), a reliable high-speed internet connection, and either the Chrome or Edge browser with the Proctorio extension. Students may also need a webcam with a microphone (internal or USB) as well as a valid ID.
Using the computer’s webcam, Proctorio will ask you to verify your identity by showing a picture ID that has your name and photo on the same side. It is the student's responsibility to ensure these requirements are met. If you do not meet these requirements, please contact your instructor. Refer to your course syllabus to confirm which technical requirements will be required for your exam.
Students should take exams from a quiet private location with good lighting. Proctorio may ask you to do a room scan (turning your web camera in a 360-degree pan to look at the room) and may ask more than once if the program hears noises, as the application is trying to ensure there is nobody else in the room. Please make sure your TV is off, no one else (including pets) are in the room, and avoid music playing in the background.
No. Proctorio is an option that your instructor may or may not require for course exams. Please check your course syllabus in order to determine whether proctoring tools will be used in your course.
No. Proctorio will store that data and provide an automated suspicion report to your instructor. No Proctorio employee has access to this data.
No. Proctorio integrates with Molloy’s learning management system (Canvas) so you don't need a separate password to take a test.
If you are prompted for a password during your exam, see Proctorio’s Access Code troubleshooting guide.
Unless directly specified by your instructor, the following items are not to be on your desk or table or used during your proctored exam:
If you violate the online proctoring rules and receive an unsatisfactory status, your instructor will be notified. Your instructor will investigate the violation.
Yes. Proctorio offers 24/7 live chat, email, and phone support before, during and after exams. If you need technical assistance during the exam, please reach out to Proctorio directly by using the chat function built into the Proctorio Chrome or Edge browser extension or email them at support@proctorio.com. You can also click on the shield image in the upper right-hand corner of your Chrome or Edge browser after you have installed the Proctorio extension or you can access the live chat by visiting the Proctorio Chat Support webpage.
You can reach them via phone at 866-948-9248.
Proctorio utilizes zero-knowledge encryption, which means Proctorio has zero access to the encrypted data on their own servers. For more privacy information, please feel free to visit the Proctorio Rights Protection page.
Ally is a tool within Canvas that creates alternative files that are easier to use by all students. Alternative files include readable text for screen readers, pictures with captions, and easy-to-navigate content. You can download these alternative formats anywhere that files are used.
Options may include:
Sign in to your Canvas course and look for files with the alternative formats icon. Download a format that suits your learning needs. Download the alternative formats anywhere you see Ally's download icon:
On the right-hand side of learning content with alternative formats, the "A" icon with a down arrow indicating you can download alternative formats will be visible. Select the Alternative Formats menu, where you will find a list of format options and their descriptions. Please note that alternative format options are specific to the type of document.
Ally provides tools to help, maximizing your time with a busy schedule. If you’re reading on your mobile device, try the HTML format for a file that’s responsive to your screen size. Or listen to the Audio MP3 for extra time reviewing your materials on the go. Engaging different senses, like reading and listening, activates different parts of the brain to enhance your understanding. Try reading the Tagged PDF first...and then listening to the Audio MP3 for review.
Contact your instructor and refer them to the file for assistance.