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JETfind FAQ

Frequently asked questions for JETfind

How do I access an article if I recieved an error message?

This will depend on whether you are off-campus or not. If you are off-campus, remember to Login for Library access or go to Canvas and click the Library icon. You can try:

  • refreshing the page
  • using a different web browser
  • try a different database link, if there are several listed in the View It section
  • try using libkey.io or the citation linker to get the article by DOI or PMID
  • chat with a librarian for help
  • if the library is closed, email the library

Other troubleshooting steps are listed on the guide below: